To our valued clients,
We know your lender will have contacted you in relation to support they can provide you during this COVID-19 crisis. We want to reach out to you also to ensure you know that The Home Loan Company is here to support you too. Australian’s have been deeply affected by the fall-out of the virus, creating much uncertainty. We encourage you to make contact with your lender if you need financial assistance and so you understand what is available to you during this time. Your lender can offer you options to reduce the impacts of COVID-19 as it relates to you, your family and your business. This could be in the form of a deferral of loan repayments for a period of 3 to 6 months, considering a variation of loan repayments (i.e. converting principal and interest loans to interest only for a period of time) or a reduced rate of interest.
Here is a list of some of the lenders on our panel, their contact numbers and links to information to initiate a request for assistance.
ANZ call 1800 252 845 or follow this link ANZ
CBA call 13 30 95 or follow this link CBA
NAB call 1800 701 599 or follow this link NAB
Westpac call 1800 067 497 or follow this link Westpac
St George call 1300 303 110 or follow this StGeorge
Bank of Sydney call 13 95 00 or follow this link BankofSydney
Suncorp call 1800 225 223 or follow this link Suncorp
ING 1300 349 166 or follow this link ING
Bank of Queensland call 1300 55 72 72 or follow this link BOQ
Liberty call 13 11 33 or follow this link Liberty
Please note that due to overwhelming demand, wait times can be excessive if opting to speak to a bank/ banker so consider lodging a request via the lender website.
We have previously gone through a similar time during the GFC and we remain determined to overcome COVID-19 too. There’s no denying this will a tough long road and if there’s anything we can do to help please reach out.
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